Return Policy (example)
Return or refund policy is something you should notify customers of before and after purchase, topics are as follows:
- Period - the customer can request an exchange/return of the product within 30 days after receiving the product.
- Requirements - product return, would be exchanged with the similar product, different product, or just refund.
- Conditions - the purchased product, price tag, packaging, shipment, receipt, etc.
- People in charge - in terms of packing, shipping, and receiving the product.
- Period - time needed for exchanging/returning product as customer request.
If the store does not accept a return or refund, please mention that “The product is NOT refundable or exchangeable“